Terms of Service

Terms of Service

TERMS AND CONDITIONS

Last updated September 23, 2024

AGREEMENT TO OUR LEGAL TERMS

We are faceforge.ai, a brand of Moritz Brandes IT e.K. (”Company”, “we”, “us”, “our”).

We operate the website faceforge.ai (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

We provide professional AI-generated Headshots.

You can contact us by email at legal@faceforge.ai or by mail to Bloherfelder Str. 112, Oldenburg, Niedersachsen 26129, Germany.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and faceforge.ai GbR, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

General Terms and Conditions (GTC) of faceforge.ai GbR

Effective: September 24, 2024

Download

Click here to download the GTC.

GTC _ AGB EN faceforge.ai 23.09.24.pdf

§ 1 Scope and Provider

(1) These General Terms and Conditions apply to all orders you place through the online store of faceforge.ai.

(2) The offer in our online store is aimed exclusively at buyers who have reached the age of 18.

(3) Our deliveries, services, and offers are made exclusively on the basis of these General Terms and Conditions. The General Terms and Conditions shall also apply to all future business relationships with companies, even if they are not explicitly agreed upon again.

(4) The contract language is German.

(5) You can view and print the currently valid General Terms and Conditions on the website.

(6) We only recognize terms and conditions of the purchaser that conflict with or deviate from our sales terms if we expressly agree to their validity in writing.

(7) Our services are intended exclusively for users who are legally authorized to enter into contracts in their respective jurisdictions. It is the user's responsibility to review local laws and regulations to ensure that the use of our services does not violate them.

§ 2 Conclusion of Contract

(1) The offers on our website are a non-binding invitation for you to order goods from us.

(2) By submitting an order via the online store, you place a binding order.

(3) We may accept your order by sending an order confirmation by email or by delivering the goods within two days.

§ 3 Prices

The prices listed on the product pages include statutory VAT and other price components and are understood as digital products excluding shipping costs.

§ 4 Payment Terms and Default

(1) Payment can be made by credit card or PayPal.

(2) In exceptional cases, such as payment issues, we will provide you with our bank details separately after the order confirmation. The invoice amount must be transferred to our account within 14 days.

(3) When paying by credit card, the purchase price is reserved on your credit card at the time of the order. The actual charge to your credit card account occurs when we ship the goods to you.

(4) If you are in default of payment, you are obliged to pay the statutory default interest of 5 percentage points above the base interest rate. A reminder fee of 2.50 EUR will be charged for each reminder sent after the default occurs, unless a lower or higher loss is proven in individual cases.

§ 5 Set-off/Retention Rights

(1) You shall only have the right to set-off if your counterclaims have been legally established, are undisputed by us, or are closely related to our claims.

(2) You may only exercise a right of retention insofar as your counterclaim is based on the same contractual relationship.

§ 6 Delivery

(1) Unless otherwise agreed, delivery of goods is digital through our email provider.

(2) The delivery time is up to 2 working days. Any different delivery times will be indicated on the respective product page.

(3) If the goods or services are unavailable, we reserve the right not to deliver. In this case, we will inform you immediately and promptly refund any payments already received.

§ 7 Retention of Title

The goods remain our property until full payment is made.

§ 8 Cancellation Policy

For consumers, the linked right of withdrawal applies.

§ 9 Warranty

The warranty is provided in accordance with statutory provisions. For any defects occurring within two years of delivery, you have the statutory right to supplementary performance and, if the legal conditions are met, the statutory rights to reduction or withdrawal as well as compensation for damages.

§ 10 Limitation of Liability

(1) We are liable for intent and gross negligence. We are also liable for the negligent breach of duties, the fulfillment of which makes the proper execution of the contract possible in the first place, the violation of which endangers the achievement of the contractual purpose, and on whose compliance you as the customer may regularly rely. In the latter case, however, we are only liable for foreseeable, contract-typical damage.

(2) The above exclusions of liability do not apply to injury to life, body, or health. Liability under the Product Liability Act remains unaffected.

§ 11 Data Protection

We treat your personal data confidentially and in accordance with statutory data protection regulations. Your data will not be disclosed without your explicit consent, except as necessary for the performance of the contract.

For further details, please refer to our privacy policy.

§ 12 Copyright

All content on our website (texts, photos, graphics, etc.) is subject to copyright. Without our prior consent, these contents may not be used, reproduced, copied, or published in whole or in part.

§ 13 Dispute Resolution

The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for out-of-court dispute resolution concerning contractual obligations arising from online purchase agreements. Further information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

§ 14 Prohibited Activities

Users are prohibited from using the services for:

  1. Illegal activities or activities that violate applicable laws.
  2. The use of automated tools (e.g., bots) to access the services.
  3. The distribution of malware, viruses, or similar harmful code.

§ 15 User Content

faceforge.ai does not allow users to submit publicly displayed content. Users who submit contributions or feedback grant faceforge.ai the unrestricted right to use such contributions.

§ 16 Review Guidelines

Reviews submitted via our platform must meet the following criteria:

  1. The author must have direct experience with the service.
  2. Reviews must not contain offensive language or discriminatory statements.

§ 17 Third-party Content

Our services may contain links to third-party websites. We accept no responsibility for the content or privacy policies of these websites.

§ 18 Service Management

faceforge.ai reserves the right to manage user accounts, restrict access rights, and monitor content to ensure the proper functioning of the services.

§ 19 Changes and Interruptions

faceforge.ai reserves the right to make changes to services or to interrupt them. faceforge.ai is not liable for outages or interruptions.

§ 20 Dispute Resolution

In the event of disputes, an attempt will be made to resolve them through informal negotiations first. If this is not successful, disputes will be resolved through arbitration in Oldenburg, Germany.

§ 21 Electronic Communication

By using the services, you agree to receive electronic communications that meet all legal requirements for written communication.

§ 22 Final Provisions

(1) Should one or more provisions of these GTC be invalid or become invalid, this shall not affect the validity of the remaining provisions.

(2) Contracts between us and you are governed exclusively by German law, excluding the provisions of the United Nations Convention on Contracts for the International Sale of Goods (CISG, “UN Sales Law”).

(3) If you are a merchant, a legal entity under public law, or a special fund under public law, the court of jurisdiction for all disputes arising from or in connection with contracts between us and you shall be Oldenburg, Lower Saxony.